Ray Van Services, LLC
Ray Van Services, LLC (RVS) respects your privacy and recognizes the importance of protecting information you share with us.
Our website is intended to introduce our consulting services and provide a convenient way to contact us.
We collect and use information submitted through our website primarily to understand inquiries, communicate with prospective clients, and determine whether our services may be helpful.
We strive to collect only the information reasonably necessary for these purposes.
When you submit our Contact form, we collect:
Your company or organization name
Your name
Your email address
Any optional description of your organization
Any consulting interests you select
Any additional information you voluntarily include in your message
Google, as our website and form technology provider, may also process technical information associated with operating and securing its services. This may include IP addresses, browser or device information, cookies or similar identifiers, and service-related activity.
RVS does not request confidential financial records, bank or credit card numbers, government identification numbers, passwords, or other sensitive information through its Contact form.
Please do not include sensitive or confidential information in your initial inquiry.
We use submitted information to:
Review and respond to your inquiry
Understand your organization's interests and potential consulting needs
Communicate with you about possible consulting services
Maintain appropriate business correspondence and inquiry records
Address legitimate security, operational, or legal concerns
Submitting an inquiry does not establish a consulting relationship or obligate you to purchase services.
We do not use Contact form information for promotional email campaigns without appropriate permission.
Our website uses Google Sites, and our Contact form uses Google Forms. We use Google Workspace, including Gmail, to manage business communications.
When you submit an inquiry, Google Forms receives and stores the information. RVS can access submitted responses through its authorized Google account.
Google may also send RVS an email notification of a new submission and, depending on delivery conditions, send you an automatic copy of your response.
RVS maintains relevant correspondence through its Google Workspace email account.
Google processes customer-submitted information in accordance with the applicable Google Workspace agreement and data-processing terms.
Google also processes certain technical and operational information under its own privacy terms to provide, maintain, secure, and administer its services.
RVS does not sell personal information submitted through its Contact form.
We share inquiry information with Google to the extent necessary to provide our website, Contact form, information storage, and business email services.
Google may use authorized service providers and subprocessors in accordance with its applicable agreements.
RVS may also disclose information when required by law, in response to lawful requests, or when reasonably necessary to protect our rights, security, or business operations.
We do not ordinarily disclose prospective-client inquiry information to unrelated third parties for marketing purposes.
For more information about Google's practices, see:
Because our website and Contact form use Google services, Google may use cookies or similar technologies and process technical information necessary for service operation, security, and related purposes.
These practices are governed by Google's applicable terms and privacy policies.
RVS does not currently intend to operate a separate advertising or behavioral-profiling program using information collected through its Contact form.
If we introduce additional website analytics, advertising, or tracking technologies, we will review our privacy practices and update this notice as appropriate.
If an inquiry does not result in a consulting engagement, RVS ordinarily retains the submitted inquiry and related correspondence for up to 12 months from the date received.
We may retain information longer when necessary to satisfy applicable legal obligations, resolve disputes, or meet legitimate business requirements.
If an inquiry results in a consulting engagement, relevant information may become part of our client records and be subject to separate record-retention practices.
Our retention practices apply to inquiry information under RVS's control, including Google Forms submissions and relevant business email records.
Google may retain certain technical, operational, or service-related information under its own applicable retention policies.
You may contact RVS to request access to, correction of, or deletion of personal information you submitted through our website.
We will review requests and respond as appropriate, subject to applicable legal, contractual, and record-retention obligations.
We may request reasonable information to verify your identity before making changes or disclosing personal information.
Requests should be sent to:
RVS uses Google Workspace and its available security features to help protect inquiry information.
We restrict access to authorized personnel and use account-security measures, including multifactor authentication.
Google maintains technical and organizational security measures described in its applicable service and data-processing agreements.
Although RVS takes reasonable precautions to safeguard information, no internet-based service or electronic communication system can guarantee absolute security.
For that reason, we ask visitors not to submit confidential or sensitive records through our public Contact form.
RVS may update this notice to reflect changes in our website technology, information-handling practices, business operations, or applicable requirements.
Updates will be posted on our website with a revised effective date.
For questions about this notice or requests concerning personal information, contact:
Ray Van Services, LLC
Southern Maryland
Email: ray@rayvanservices.com
Website: rayvanservices.com
Effective Date: To be established upon approval and publication.